If your client recently sustained injury to head, neck, face, or body, or has been strangled, and is experiencing any red flag symptoms, get medical help immediately - call 911 or get them to the nearest emergency department.
Three-Minute Solutions
What You Can Do Immediately1
Note: You should not discuss brain injury assessments with your client until you are familiar with the assessment process in your community. Know how to refer a client to appropriate supports before you talk to them about brain injury.
1) Environment:
- Minimize distractions
- Make sure the room is quiet and that there are no interruptions
- Make sure the lighting is not bothersome to the client
2) Communication and Structure:
- Plan ahead what you wish to accomplish
- Keep meetings short
- Incorporate breaks
- Focus on one task at a time
- Check her understanding, repeat if needed
- Remind her she is not at fault
- Listen and validate her feelings
- Avoid arguments and emotional undertones
3) Planning and Confidentiality:
- Explore options with her
- Explain to her how police/courts can help her
- Help her mobilize a support system
- Advocate for her
- Support her right to make her own decisions as far as possible
- Follow her lead when it comes to what kind of help she wants
- Do not try to take control and tell her what to do
- Be careful with written information, which can compromise safety if found at home
- Protect her confidentiality, do not do anything that will endanger her
Making A Difference2
- Learn about brain health and the impact of brain injury; share this information with your clients
- Learn about available resources in your community
- If you know or suspect that a woman you are working with has experienced IPV, ask them if they have had blows to the head, been strangled, or been unconscious
- If they have experienced these kinds of assaults, discuss the importance of assessment for brain injury
- When mapping out a safety plan, always cover brain safety (e.g., covering head with arms, running away, calling police, etc.)
- Advocate for more and improved access to brain assessment, accurate diagnosis, medical care, rehabilitation